In-home tech help · Edina & Greater Minneapolis
Technology should feel easy — not stressful.
Bison Digital Advisory brings patient, one-on-one tech help right to your home — from setting up a new phone to video-calling the grandkids to staying safe from scams. Always the same familiar person, in plain language, and never in a rush.
- We come to you
- Always the same contact person
- No eye-rolls — ever
No cost or obligation to start. See all prices.
One helper for all of it
One familiar person for all your everyday technology
Most of my work is simple, everyday help — with staying safe from scams as one important part of it.
Getting set up
A new phone, tablet, computer or printer — unboxed, set up and ready to use, with you every step.
See what's included →Everyday questions
Email, photos, apps, passwords, updates — whatever’s puzzling you today, sorted calmly at your pace.
See what's included →Staying connected
Video calls, messages and sharing photos — technology that brings family closer, not further away.
See what's included →Scam protection
Spot scams before they cost you and trust your own judgment online again — one key part of the help.
See what's included →Fully insured
Peace of mind on every home visit.
Background-checked
Vetted and verified — you always know who’s at your door.
Photo ID at the door
I show identification every time, before I come in.
We never keep your passwords
You stay in control of every account — always.
What you really get
Help that leaves you more confident than before
I don’t just fix technology — I give people back their independence and their peace of mind.
- Edina-based
- Apple-focused: iPhone, iPad & Mac
- Plain-English help
- Online safety first
Peace of mind
Little problems don’t have to pile up until someone visits. Just one familiar person to call whenever you need — so you stay independent and at ease.
Real skills
You don’t just get a fix — you learn how it works, at your own pace, so you feel more capable every time.
Dignity & independence
You’re not “bad with technology.” You were never shown patiently. You leave each visit more capable, not more reliant.
Time & connection
Photos of the grandkids, video calls, appointments — technology that brings you closer instead of shutting you out.
In their own words
Trusted, one person at a time
The difference
You deserve better than rushed, impatient help
How tech help usually feels
- A different stranger every time
- Jargon, sighs, and rushing
- Support lines halfway around the world
- Fixed for now — but you’re no wiser
- You feel smaller for having asked
The Bison way
- Always the same contact person — who remembers last time
- Plain language, at your pace
- In your home, at your kitchen table
- A written summary you can keep
- You feel calm, capable, and in control
Getting started is easy
Three simple steps
A free 15-minute call
Tell me what’s frustrating you. No jargon, no pressure — just a friendly chat.
We meet at your home
I come to you and we work through it together, calmly, on your own devices.
You feel confident
You get a plain-language summary to keep — and someone to call next time.
Start here — the everyday basics of your phone, in plain language. Free, by email.
Stay safe online
Staying safe online — always part of the help
Scam calls, fake bank texts, alarming pop-ups — all designed to rush you into a decision. With a background in cybersecurity, I’ll show you how to spot a scam, tell whether a message is really from your bank, and trust your own judgment again. Want to see how the tricks work?
Why a request for gift cards always means fraud
No real agency, court, bank or utility is ever paid in gift cards. Why criminals love them — and what to say when someone asks.
Is that really your bank texting you?
A text that looks like your bank is easy to fake. Three checks that take ten seconds and settle it for good.
The six-digit code nobody should ever get
That short code is the second key to your account. Why even a friendly-sounding request for it is a red flag.
Get the free Scam-Safe Checklist
Free PDF by email. No cost, no obligation, unsubscribe any time.
Meet Matt
A teacher and IT consultant — now your personal tech helper
For about fifteen years I was a teacher, so patient, jargon-free explaining comes naturally. After that I worked as an IT consultant — most often with schools, healthcare, and elder-care organisations — so I already know your world. Part of that was helping people stay safe online, backed by ongoing training including Google’s Foundations of Cybersecurity course. I founded Bison Digital Advisory to bring all of it — the patience and the know-how — right to your kitchen table.
Safe. Simple. Step-by-Step.
Common questions
Good to know before we start
Can’t I just Google it or watch a YouTube video?
Do you really come to my home?
Isn’t searching online safe enough?
What if my question feels too small or silly?
For teams & senior communities
Group workshops and on-site help, on request
Senior-living communities, libraries, and small teams: I offer friendly, plain-language scam-safety talks and hands-on sessions. Ask about group visits →
Start with a free guide — or a friendly chat
Most people start with a free guide. When you’re ready to talk, the first call is free — no pressure, ever.